Fraud Intelligence Officer

Job Description

esure have a fantastic opportunity for a Fraud Intelligence Officer to join our Financial Crime department, on a full-time permanent basis.The successful candidate will be responsible for reviewing, analysing and processing intelligence reports from a variety of sources, including industry bodies, regulators and other financial institutions, to ensure the maximum benefit is derived in insurancefraud detection at the policy and claim stage.The day to day:

• Ensure that external intelligence received is reviewed and actioned effectively to progress an investigation, increase general awareness and / or ensure capture in IT systems to assist in the detection and prevention of future fraud losses.
• Collate intelligence and issue high quality reports on financial crime threats to a wide range of stakeholders across Financial Crime, the Financial Crime Executive Group, Claims, Underwriting and Operations.
• Develop an extensive network of relationships with key intelligence sources including insurers, other financial institutions, industry bodies and law enforcement.
• Assess law enforcement enquiries and compile verbal and written responses, to include witness statements, in compliance with legislation and to ensure the minimisation of reputational or litigation risk to the company. Attend and give evidence in court.
• Handle information requests from other financial institutions, regulators and industry bodies.
• Co-ordinate, develop and escalate organised fraud cases identified across policies and claims
• Maintain and update key systems using by Financial Crime including iovation (device profiling) and Tiger (call monitoring), to ensure maximum benefit is derived from the systems
• Ensure proper completion of operational anti money laundering procedures including review and action of daily sanctions exception reporting and investigation, compilation, and submission Suspicious Activity Reports to the Serious and Organised Crime Agency.(Expert level for SARs)
• Handle workflow assignment on a rotational basis with peers
• Contribute to project work and expectation to provide enhancement ideas for processes and activities handled by the team

What wed Love you to Bring

• Knowledge of fraud / financial crime risk management for both insider and external fraud is required
• Understanding of intelligence management
• Understanding of Anti Money Laundering / Proceeds of Crime and Suspicious Activity Reporting regimes as applicable to general insurance
• Experience and awareness of data analysis and reporting
• Technical knowledge of insurance fraud, SIRA, CIFAS detection systems and i2 link charting advantageous

Well help you gain

• ACF Tech Accreditation
• Further training in OSINT and AML
• Intelligence handling skills
• Broad range of industry contacts and potential for wider development

Salary - starting salary 24,610 plus up to 10% annual bonusBenefits

• 33 days annual leave (including bank holidays), rising with length of service
• Holiday buy/sell scheme
• Hybrid working
• Discounts on cinema vouchers, restaurants, holidays and more
• Opportunities for career progression
• Refer a friend scheme, up to £1,000
• Employee and family discounts on esure products
• Life Assurance (x3 annual salary)
• Employee Assistance Programme

Keyskills :
Customer ServiceFinancial CrimeFraudFraud officer