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| Job Location | Redhill |
| Education | Not Mentioned |
| Salary | Competitive salary |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent, full-time |
Exciting new opening for a Training Delivery & Quality Manager to join a world leading organisation - with an excellent culture and fantastic working environment!Rapiscan Systems are an industry leader in detection technology, providing inspection systems and services for ports, borders and checkpoints. We help customers combat terrorism, drug smuggling and trade fraud. We are looking for a passionate Training Delivery & Quality Manager to lead and manage the training administration, coordination, operations and quality assurance of our expanding global training and education department. What?s on Offer- Competitive salary- Pension plan- Become part of a leading, trusted organisationKey Responsibilities of the Training Delivery & Quality Manager:- Liaise with service managers and call centres to ensure ASP?s or SSA?s are in place before scheduling any training- Act as the first point of contact for customers; managing the Learning Academy customer experience- Oversee Training Operations of the EMEA region; managing revenue, student numbers, customer feedback, audits- Respond promptly to email and telephone enquiries - providing world class customer service- Update schedules and courses in our LMS, creating training plans- Set up, manage and take ownership of classroom resources- Lead admin and co-ordination for the department, including ordering stationary, booking of travel arrangements, ordering equipment supplies etc- Take ownership of electronic and paper files/archiving auditable files- Design and Implement a Learning Academy Quality Assurance framework- Manage a remote team of training and education professionals- Organise and update newly launched social media platformsSkills & Experience Required:- Previous experience as a training manager, quality manager, training coordinator, or senior training administrator- Good communication and presentation skills, both written and verbal- Experience of managing a training function and people- Hands-on experience coordinating multiple training events in a corporate setting- Adequate knowledge of learning management systems and web delivery tools- Strong administrative skills with a great eye for detail and accuracy- Be able to multitask, with a methodical approach- Experience in learning design, instructional design and/or creating technical documentation for training courses- Must hold a relevant training qualification e.g. PTTLS, AET, CIPD etc- Experience with eLearning or classroom software or authoring tools e.g. Articulate 360, Camtasia etcReady for the challengeDon?t let this Training Delivery & Quality Manager position pass you by! Apply today and we will be in touch. Required skills
Keyskills :
Instructional Design Technical Documentation Learning Management Training Delivery elearning