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Pensions Administration Manager

Job LocationRedhill
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Our Pensions Administration Manager role is an exciting opportunity, requiring effective communication across the various lines of business, and is pivotal to the business as we grow.Reporting into the Operations Manager, you will be actively responsible for the pension administration service delivery for a large insurance team in the Redhill office.If you are ambitious, self-driven, a people person and have a can-do attitude you willfit well within our busy working environment. This is a broad and challenging role and essential that the successful candidate is flexible whilst maintaining a positive outlook.At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, roleand clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.We are ideally looking for someone who can come into the Redhill office either one or two days a week to be with the team, but as a minimum 2-3 times a month for client meetings and time with the team.The Role

  • Responsible for the quality and performance objectives defined by WTW
  • Responsible for the adherence to the change, quality assurance and operational excellence frameworks enabling a quality service
  • Ability to work with Operations Manager to make commercially focused decisions influencing both internal and/or external stakeholders on service delivery, growth, and continuous improvement to streamline and make effective change to operational service
  • Accountable for ensuring Team Leads conduct activities in line with internal procedures, policies, and legislation, including industry standards
  • Ensuring team productivity is at its optimum and is measured
  • Creating a collaborative culture in which processes are applied consistently within the wider team where all teams are better enabled to work flexibly to support each other
The Requirements
  • Demonstrable track record in dealing with DB, DC and hybrid occupational schemes
  • Technical DB expertise
  • Experience of working in a client facing environment
  • Self-motivated with a high level of initiative/drive
  • A strong leader and negotiator, with good influencing skills
  • Critical thinking to facilitate more in-depth discussions
  • Excellent time management skills and the ability to oversee multiple concurrent projects, including the ability to support the removal of escalated blockers.
  • Organized, with the ability to time and diary manage including team prioritization
  • Ability to thrive and drive delivery in a busy, demanding and changing environment.
At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to workevery day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.Equal Opportunity Employer

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