Insurance Operations Administrator

Job Description

We are looking for an Insurance Operations Administrator to join our Shared Service Operations Centre based in Redhill. With training provided, you will work as part of a team to support Underwriting teams to deliver new and renewal business. You will alsoassist external customers (Brokers and Insureds) with policy and service enquiries.On a day to day basis you will;

• Set up new quotes, analysing submissions, analysing reports, policy Issuance (new & renewals), cancellations/ lapses/ MTA/ slip recording/ null declarations/ notice of cancellations.
• Manage, identify and gather relevant account information to support Underwriters with renewal, new business, mid-term alteration activities Essential
• Use various IT Systems to prepare information to support Underwriting activity
• Ensure accurate and timely servicing and debiting of accounts and assists credit control with premium collection as required.
• Thoroughly review incoming policy documentation for completeness and compliance with guidelines. Record and refer those that are outside the guidelines to the underwriting department for approval.
• Perform data cleansing and data input of additional risk data required
• Provide the Claim department with account coverage information as requested.
• Produce exception reports and act on them in a timely manner to ensure accurate details are maintained on the Underwriting System including premium estimates, exposures, reinsurance cessions and regulatory coding
• Scan all submission information onto the document repository within the designated timeframe.
• Ensure that all relevant submission information is included for the peer review, risk entry and data checking review process within the designated timeframe.
• Maintain, action and process all electronic documentation within the agreed service level agreement and ensure all documentation is indexed to the relevant company document repository.

You will have;

• GCSE qualifications or equivalent.
• Experience of using pivot tables in Excel.
• Experience of creating presentation documents in PowerPoint.
• Experience of creating and update basic documents in Word.

What Is in It for You

• Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction.
• Retirement: Travelers will make a basic contribution of 9% of pensionable salary to your Group Personal Pension Plan ("GPPP"). If you decide to contribute an additional amount from your salary, you will receive an increased company contribution up to amaximum of 3%. This would bring the total company contribution to 12%.
• Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year.
• Wellness Programme: The Travelers wellness programme is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Employee Assistance programme provides access to professional counseling services and other resourcesto support your daily life needs. Through the EAP, youre eligible for five free counseling sessions with a licensed therapist.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice.