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Administrator IT

YourRecruit Ltd
Job LocationRedhill
EducationNot Mentioned
Salary£20,000 - £24,000 per annum, inc benefits
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Are you the person who has become the office IT help for all desktop and remote queriesAre you the "go to" person for IT supportKeep reading...Working for an award-winning Legal Firm in Redhill, this is a superb opportunity for an IT Support Administrator. They offer an exceptional working environment, with a fantastic reputation. This is a varied and diverse role that will suit an Administrator who has proven experience supporting in an IT capacity. It may be something you have picked up in previous roles and something you have a genuine interest in.What will your working day look likeWorking alongside the established IT team the suitable candidate will be providing IT Support to all users on all current software, networking and telephony issues working to a timely manner providing a first-class customer service.

  • Assist in the update and maintenance of the Intranet
  • To manage the Phone Manager software to ensure that users are correctly logged in to their phone, setting up new starters/de-activating leavers, setting up voicemails and managing desk moves
  • Manage and maintain hardware including photocopiers and laptops
  • Manage routers/comms cabinet/switches/PCs and local network issues including wireless network / access points
  • Raising and monitoring issues with third party suppliers as appropriate ensuring a response within a reasonable time frame
  • Assist users in the setup of Skype/Teams/Zoom and other online meetings/webinars/video conferencing
  • Assist users with the correct and secure copying of files from both inside and outside of Citrix/local PC to external drives/CDs as requested
  • Assisting in induction and desk side training for new users on all software packages and systems
  • Ensure the permissions on secure contact/clients/matters are set up correctly within the internal database and any related network/SharePoint folders are secured correctly
  • Monitor the operations support dashboard for any issues with the internal database (Approvals, issues, failures or irregularities)
  • Complete IT set up checklists for all new staff/staff changes/leavers
    • The Successful IT Support Assistant will have:
  • A minimum of 12 months IT and Admin Support experience
  • Able to demonstrate good general IT knowledge and ability
  • Any experience of providing support for bespoke software would be an advantage, as would any experience of training users
  • Experience with Windows Servers, O365 and CRM would be an advantage.
  • A commitment to quality and a logical approach to work
  • Fantastic user facing / customer service skills and the ability to communicate well with all levels of user within an organisation
  • A good standard of education
    • Competitive salary of £20,000 - £24,000 and benefits including 22 Days Holiday, Pension Scheme, Bupa Private Medical, Birthday vouchers and a fantastic working environment.Due to the number of CVs we receive, we will only be able to contact you if your application is successful.YourRecruit Group does not discriminate on the grounds of age, race, gender or disability and complies with all relevant UK legislation.To stay safe in your job search we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the SAFERjobs website for information on common scams and to get free, expert advice for a safer job search. Required skills
  • Office Support
  • Technical Support
  • 1st Line

    • Keyskills :
    Office Suppt Technical Suppt 1st Line

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