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Administrator

Job LocationRedhill
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time Work from home

Job Description

As we continue efforts to provide an excellent service to both clients, contractors and internal stakeholders at VOLT, your position as Client Services Administrator will be pivotal to ensuring smooth running of the department.You will be joining our Client Service & Operations team, partnering the Staffing Division across all of Volts European operations, from our Redhill, Surrey offices. Your team has responsibility for data administration relating to the recruitmentprocess, reporting, contractor care and 360 management of referred contractors, as well as raising contracts for both clients and contractors.VOLT are an award winning NYSE listed company, with 85 offices worldwide. We are a global workforce solutions expert, committed to taking businesses and people forward.At Volt, the success of our business depends on the success of our employees, so we strive to promote a positive, supportive, entrepreneurial environment where our employees can succeed and grow.Your Responsibilities Will Include (not limited to)

  • Proactively ensure that all company administration standards are met and where possible exceeded, ensuring relevant stakeholders are informed of any issues that may arise
  • Data Administration relating to the recruitment process
  • Investigate and respond to queries from Staffing Consultants and Finance, and to resolve or escalate to the appropriate person as necessary
  • To build relationships with on-site clients and conduct on-site visits
  • Manage all the administration required for Volt to comply with the Agency Worker Legislation & Agency Conduct Legislation
  • Generate new contracts and documents as quickly as possible
  • Correct information in bookings prior to generating contracts. Correct bookings, including spelling, address, altering wording and grammar in special provisions, notice periods, adding standard wording to contractors working at specific clients
  • Offer suggestions to improve the efficiency of the service and processes
What we Require
  • Willingness to learn and work with Volts systems and procedures, to maximise efficiency and knowledge of the job
  • An eye for detail, with the ability to effectively prioritise, organise tasks, manage time and meet deadlines
  • Mature attitude and tenacious with a proactive, self-motivated approach to work
  • Reliable and flexible, with the ability to multi-task and work at pace
  • Customer service experience
  • Excellent communication skills and telephone manner
  • Good command of English language, specifically spelling and grammar
  • Previous administration experience (desirable, not essential)
What Can Volt Offer You
  • Private Medical Insurance
  • Wellness flexible benefits - £400 per year
  • Access to benefit platform
  • CSR- team regularly supports local charities
  • Season ticket loans for travel, reimbursement of parking costs
  • Mental health support and advice
  • Weekly Pilates classes and free fruit
  • Flexibility to work from home 2 days per week
Please apply now with an up to date copy of your c.v.

Keyskills :
Administrative SupportCustomer ServiceMicrosoft OfficeBuilding RelationshipsQuery Resolution

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