Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Second Line Support Specialist

Swindale Parks Recruitment
Job LocationRedditch
EducationNot Mentioned
Salary£22,000 - £35,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Second Line Application Support SpecialistLocation: RedditchSalary: up to £35,000My client, a leading software specialist based just outside of Redditch, is on the look out for a Senior Application Support Specialists to join their growing team. Offering annual trips abroad, lunches, endless training materials, bespoke progression planningand a hybrid working pattern.. the right candidates will be hungry to excel within a collaborative and innovative working environment.Your main responsibilities will be:

  • To take inbound calls and emails.
  • To log, detail, progress and resolve support tickets.
  • To read and troubleshoot server log files.
  • To correctly prioritise and resolve tickets within the SLA.
  • To keep the CRM system and all relevant documentation up to date.
  • To create, troubleshoot and fix SQL queries and scripts.
  • To install new systems, as well as patch and upgrade existing systems.
  • To support the internal laptops, desktops, and network equipment.
  • To correctly see all issues through to resolution.
The successful candidate should possess the following technical skills:
  • Previous second linesupport experience.
  • Networking knowledge. (IP Addresses, DNS, DHCP, firewalls, etc.)
  • Knowledge of different VPN software and establishing VPN connections.
  • Microsoft SQL Server and the ability to write SQL queries and scripts.
  • Microsoft Windows server and desktop operating systems.
  • Internet Information Services skillset.
  • Microsoft office products.
  • Candidate will have or pass SQL MTA within first 6 months.
Naturally, the above is dependent on seniority and experience. Please apply below.

APPLY NOW

Second Line Support Specialist Related Jobs

© 2019 Naukrijobs All Rights Reserved