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European Logistics Coordinator

Search Consultancy
Job LocationRedditch
EducationNot Mentioned
Salary26,000 - 32,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Redditch£26,000-£30,000Monday-Friday 08:30-17:30Summary:The successful candidate will work for a forward-thinking, growing logistics company based in Redditch, Worcestershire. The company provide global supply chain solutions, covering: UK Logistics, Time Critical Logistics, European Logistics, InternationalLogistics, Customs Clearance, Warehousing and Distribution and Packaging solutions.Responsibilities:Effective, accurate and timely management of European and International support tasks listed below, (but not limited to):

  • Managing customer enquiries by phone and email / orders and loading them onto the system
  • Booking and tracking shipments
  • Sourcing and communicating with suppliers required for transport
  • Responding to customer enquiries, providing quotations and keeping them updated as to the progress of jobs
  • Closing out job files by obtaining POD and any other required information (Purchase orders, references etc), and scanning documents onto the system
  • Reviewing routes and suppliers to ensure transport is planned cost effectively and to maximise profitability
  • Ensuring clear and accurate communication with the warehouse so they are aware of returns and outgoing loads and can plan work effectively
  • Keeping on top of legislation requirements, including WTD, tachos and maintenance for different vehicle types
  • Monitoring and following up trailer damage issues to ensure that the proper information is captured and that customers are aware of any charges incurred
  • Ensuring completed jobs are updated on the system and checked prior to invoicing
  • Ensuring paperwork is filed accurately and in a timely manner
  • Managing priorities to achieve desired results and deadlines
  • Liaison with Operations, Accounts and Warehouse
  • Effective escalation of issues relating to customer / System requirements
  • Maintenance of system data and its integrity
Key result areas:
  • Communication with customers and internal staff and managers
  • Accuracy of the information captured
  • Understanding of the role
  • Timely input onto the system of jobs
  • Escalation of any queries or issues
  • Closing out of Jobs
  • System housekeeping
The role is Monday - Friday 08.30hrs - 17.30hrs. As the freight industry can be unpredictable, the hours will at times require flexibilityExperience:
  • Proven experience in a similar position
  • MS outlook and MS Office - full proficiency in Word and Excel
  • An understanding of KPIs and the importance of monitoring these on a regular basis
  • Using Database systems (desired)
  • Working within a fast-paced environment

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