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Customer Services Account Manager Business To Business Redditch Up to £23000

Job LocationRedditch
EducationNot Mentioned
Salary£22,000 - £23,000 per annum, inc benefits
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Customer Services Account Manager - Supply Chain £20,000 - £23,000 DEO Redditch, WorcestershireWorking within a fast-paced customer service supply chain team you will manage a dedicated portfolio of Business to Business customers. You will be accountable for providing first class support and operate as a key link between business to business customers and internal divisions.As Customer Services Account Manager you will be accountable for processing customer orders for products, ensuring that stock availability for store delivery. A varied and high-pressure role, you will manage orders from start to finish. This will include price checks for initial enquiries, monitoring inventory and stock availability and co-ordinating deliveries.Role will require a confident problem solver, with strong influencing skills and the ability to build relationships both internally and externally. Strong communication will be key as you will be a central contact for internal divisions as well as being first point of contact for business customers. This is an extremely fast paced environment supplying into major retailers, therefore you will need to be someone that can prioritise and work under pressure. A resilient character is a must.You will have solid attention to detail skills and have excellent knowledge of Microsoft Office Word and Excel. You will use various systems on a day to day basis.The successful Customer Services Account Manager - Supply Chain will have the following skills and experience:

  • Must have customer service experience, (business to business) dealing with customers over the telephone and via email.
  • Have experience of working within a similar customer services role ideally working within a supply chain, or logistics environment.
  • Ideally experience of resolving supply/product availability issues;
  • Microsoft & Word Excel knowledge essential.
  • Candidates with any exposure to export administration will be at a distinct advantage.
  • In return the will receive a competitive salary, and be eligible for company reward schemes. Full time permanent role.This is an urgent role, therefore please do not delay your application. Required skills
  • Customer Service
  • Export
  • Inventory
  • Order Processing
  • Supply Chain
  • Keyskills :
    Customer Service Expt Inventy Order Processing Supply Chain

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