Strategic Systems Optimisation Analyst

Job Description

Who we areThames Water is the UKs largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing.At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so our business is always openand this matters even more through a pandemic.Were proud of the positive ways of working weve adopted during the pandemic, creating a more flexible and dynamic environment so all our colleagues can thrive. For our office-based roles were moving to a hybrid approach with various options across workingfrom home, office, and our sites. Well cover this during the assessment process.What you will be doingWould you like the opportunity to influence and shape multi-million-pound investment decisions about transient surge management and leakage management for of one of the UKs largest utility companiesThere is now an exciting opportunity to work in a hydraulicsystem environment and lead industry best practice.The Strategic Systems Optimisation Analyst will report into a Strategic Optimisation Manager and work with various stakeholders, especially the Hydraulic Engineer, to push delivery of various Calm systems schemes in conjunction with the wider System Optimisationteam and improvements in various ODIs like Leakage, Mains Repairs and C-MeX.This is vital for Thames Water to maintain and improve its status at a time when the business faces unprecedented challenges from a Customer Service and Leakage perspective. This will ensure Thames Water deliver acceptable levels of service in terms of waterquality, pressure, interruptions to supply and to limited disruption during the numerous repair, maintenance, and construction activities that you will be a direct stakeholder in.

• The purpose of the role is to support identification of the potential for improvement on the water supply operations, carry out desktop design, implement a feasibility study and lead the delivery of solutions for a calm system operation. These solutionswill be in the field or across production sites (Reservoirs, Water treatment works, Water booster stations) that directly impact achieving key operational and regulatory targets
• Supporting and managing the Surge Logging process in the water network, to enable scoping of further solutions in conjunction with the Engineer
• Assisting the Engineer with analysis of long-term network issues such as loss of pressure, low flows, area integrity, network resilience. Completion of risk assesments required for the work impacting the clean water network
• Evaluating and analysing operational information, understanding data integrity difficulties, to resolve basic problems
• Ownership of investigation and resolution of pressure issues, either directly by the customer or by alarming Critical Pressure Points, understanding areas and developing solutions to individual problemsto provide direct input into reducing complaintsand improving TWs C-MeX score

We are looking for you to

• Have a degree in a technical discipline like Engineering
• Have a working knowledge of GIS mapping software and hydraulic modelling is preferred, but not mandatory
• Have strong communication and leadership skills are required when negotiating or liaising with different stakeholders in this role
• It is essential that the candidate possesses good analytical, problem solving, negotiating skills and extreme willingness to learn and work hard to drive their career within Thames Water
• Have full driving licence and own transport is desirable, due to travel across the TW patch for site visits or meetings

Whats in it for youOur competitive salary package includes an excellent contributory pension, 26 days holiday per year increasing to 30 with length of service and a wider benefits scheme.Thames Water is a dynamic,rewarding,and diverse place to work, with opportunities aroundevery corner. If you join our team, youll enjoy a fulfilling career, flexible workingarrangementsand great benefits. Were also proud to be an equal opportunity employer, Stonewall Diversity Champion and Disability Confident Leader and were a Times Top50 Employer for Women.Find out more aboutworking at Thames Water.We deliver lifes essential service so our customers, communities and the environment can thrive. This means, when a crisis happens, we all rally round to support our customers. As part of your role, youll be askedto help out our Instant Support Team to help our customers in their hour of need. This is incredibly rewarding, and youll be given full trainingits also a great opportunity to learn more about our business and meet colleagues.Disclaimer: due to the high volume of applications we receive, we may close a vacancy earlier than the advertised date. This is so we can manage all the applications properly and give candidates a positive experience. Once closed, we cant consider any furtherapplications, so please submit your application as soon as possible to avoid disappointment.