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Job Location | Reading |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time |
About the role:Are you passionate about customer service Do you have experience of delivering excellent service to customers, either face to face or over the phone We are recruiting for a highly motivated and fast paced team within Thames Waters customer service centrein Reading. There has never been a more exciting time to join Thames Water than right now, we are an essential service and have been operating throughout the Covid 19 pandemic. If you are passionate about customers, have a great attitude, love solving problemsand want to be part of a great success story then were here for you.What is the purpose of the roleWorking in the clean and waste water operations team you will have the opportunity to provide a first class resolution service for customers. You will handle and resolve inbound customer enquiries relating to customer issues, such as burst drain pipes or sewageleaks, you will need to recognise the problem and identify the relevant information to be able to send out an engineer to solve the problem. Full training will be provided to help you deliver an exceptional service to our customers.Key Accountabilities: