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Job Location | Pride Park |
Education | Not Mentioned |
Salary | Competitive salary |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
We are currently looking for a Systems Administrator to join our Architecture Team and develop and enhance our ServiceNow capabilities.In this varied role, you will provide software configuration and customisation including screen tailoring, workflow administration and automation, report setup, data imports, integration, custom scripting and third-party software integrations.As a Systems Administrator, you will:- Focus on system management and reporting and the quality of the data that underpins the operation- Manage ServiceNow weekly releases- Respond to feedback and feature requests from ServiceNow users- Triage, address and close support tickets- Define user training plans and create training content - Ensure we comply with relevant accreditations and regulationsTo join us as a Systems Administrator, you will need:- To be a certified (CSA) ServiceNow Systems Administrator, ideally with at least two years’ ServiceNow experience- A thorough understanding of ServiceNow products, best practices and implementation guidelines- Excellent communication skills and the ability to alter messages to suit difference audiences- Strong analytical and organisational skillsExperience in a similar role would be beneficial, as would knowledge of reporting and data analysis tools.Other organisations may call this role SysAdmin, ServiceNow Systems Administrator, Certified ServiceNow SysAdmin, ServiceNow Specialist, Systems Engineer, or Technical Support Engineer.What are the benefits
Keyskills :
Communication Skills Repting Software System Administration Data Quality