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| Job Location | Prestwich |
| Education | Not Mentioned |
| Salary | 25,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
£25,000paPrestwichMy client is a company that prides itself on customer service. They appreciate what an important purchase of a vehicle is and the inconvenience caused if the vehicle is off the road for a period of time through no fault of the customer.Assisting the customer after the purchase of a vehicle is an integral part of their service. The right candidate should be familiar with Treating Customers Fairly (TCF), Data Protection Act 2018 and The Financial Conduct Authority (FCA) and the ConsumerRights Act 2015Your ResponsibilitiesThe Complaints Handler would liaise with customers, dealerships and lenders via telephone, text and email with the aim of neutralising the problem quickly and efficiently.
Keyskills :
Customer ComplaintsCustomer SatisfactionCustomer ServiceEmpathyMotor