Cleaning Support

Job Description

Would you like a career working for one of The Times Best Big Company in the UKCompany Overview:We are Haven, part of the Bourne Leisure Group and we welcome over 600,000 families to our unique UK based Holiday Parks each year. We keep our guests at the heart of everything we do and operate within a Breath of Fresh Air Culture.Safeguarding is one of our business priorities. Our teams are committed to providing a safe and secure environment and promoting the welfare of children and young or vulnerable adults.Role Overview:As an Accommodation Support Team Member, you will be multi skilled and responsible for ensuring the Cleaning Team can effectively deliver on their role. You will have some specific key tasks including (but not limited to) Linen (packing, collecting, deliveryand counting), carpet and upholstery cleaning, internal washing (cloths, pillows, curtains, duvets etc), management of hire goods and management of all aspects of inventory (delivery, stock control etc.).Our Mission:To give our guests a great time with memories that last a lifetime.Responsibilities and Duties: Exceed our guests expectations and assist in delivering year on year quality improvement Support Team Members in the delivery of consistently clean and well-maintained accommodation through effective planning and preparation for each guest arrival day Relentless in delivering and supporting a high-quality accommodation experience for all our guests by following all Company procedures Role Model positive behaviours and our vision and values Exceptional organisational skills to processes and effectively manage the workload Manage and control the stock of inventory including routine auditsQualifications/Experience/Training: Previous experience of working within a large team an advantage The ability to work at pace and under pressure whilst remaining organised A strong team player that has the desire to see the department succeed Driver - desirableThe Benefits of working with us:Join us for the summer, with the potential to become permanent at the end of the year, we also have many permanent roles on offer too.Competitive rates of payAccommodation available in many of our parks if you dont live locally50% off food in our restaurants and take away every shift you work Regular team incentives with great rewardsOpportunity to earn an attractive bonus when you refer a friend to join our great teamHolidays Discounts of 20% for all of your family & friends in Haven, Butlins & Warner Hotels20% off in our shops and venuesFree use of Pool, Gyms and many other Leisure facilities Funded qualification development opportunities from Level 2 to Masters Degrees for permanent team membersAccess to the Employee Assistance Programme including support for your wellbeing and free access to advice and expertise on financial and legal matters etcFantastic discounts when making purchases from most major retailors and hundreds of discounts on everyday purchasesTeam Member of the Month AwardsInstant Recognition schemes with great rewards through our busiest timesLong Service awards for permanent team membersUnwavering focus on cleanliness and our reassurance to youThe safety of our team has always been our number one priority and now more than ever, we will raise our standards and expectations even higher. We have been working tirelessly since the start of the Coronavirus pandemic to find ways of being able to re-openour business by adapting how we operate, ensuring we continue to give our guests a great time with memories that last a lifetime, in a world of social distancing and an unwavering focus on cleanliness.We have created a six-part plan, designed to ensure we create an environment where our team feel safe working and our owners and holiday makers can relax and enjoy their freedom by the coast break. Our team plans focus on additional training, health & well-being,hygiene, PPE and break-out areas. Team well-being is a critical area we have focussed on, ensuring our teams are working in a Safe Haven.