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Job Location | Prescot |
Education | Not Mentioned |
Salary | £18,400 per annum |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent, full-time |
Whats in it for me• Ourclient are a very well-known and respected business and are currently on the look-out for 3 Social Media Advisors to join their team on a full-time permanent basis.• Starting Salary of £18,400• Sociable working hours of Monday - Friday 8.30am -5pm• On-site parking• Canteen• Working for an established company with household name brandsDay to Day Duties• Answering queries across all online portals and social media channels• Operating 3 live chats at any one time• Responding to customer email is a timely manner• Demonstrate company values in all written responses• Promoting products and services at every opportunity• Discuss potential solutions to common enquiries and make recommendations to your line manager• Undertake trend analysisEssential Skills• Social Media Advisor experience• Experience responding to customer emails• Excellent written communication skills• Webchat experienceDesirable Experience• Excellent organisation skills• Ability to multi-task• NVQ in Customer Service• Good knowledge of MS OfficeWhat training is provided• As a Social Media Advisor you will receive full training but will initially be on-boarded and trained remotely due to the pandemic. There are plans to return to the office this year.Apply today by clicking below or giving our team a callIf you are interested in hearing more, please call and ask for Joanna or Lucia.People Solutions are operating as an employment agency. We are an Equal Opportunities employer and welcome applicants from all backgrounds.