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Customer Service Administrator

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Job LocationPrenton
EducationNot Mentioned
Salary£23,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Customer Service Administrator

  • Salary - £23,000
  • Location - Bromborough, Wirral
  • Hours - Monday to Friday (flexible hours)
  • Opportunity to work from home for part of the working week
  • Contract - Full time, Permanent
My client is looking for an experienced and quality driven Customer Service Administrator.Working in a fast paced environment you will be part of a small team responsible for handling and resolving incoming enquiries, producing quotes, processing orders, arranging shipping and dealing with a wide range of customers within a predominately administrativefocused role.The company you will be working for are based in Bromborough on the Wirral however they also offer a mixture of office and remote/home working (3 days in the office and 2 days working from home).In this role you will be responsible for:
  • Ensure that orders are uploaded and invoiced efficiently and in a timely manner.
  • Monitor orders from start to finish, working with buying team and warehouse to ensure that the order is shipped to the client on time and fulfilled.
  • Prepare quotations for customers
  • Developing relationships with clients and responding to their requests
  • Proving administrative support to team members
Person specification:
  • Effective communication skills, confident both on phone and email
  • Minimum 1 year experience within an administrative role
  • Experience of sales order processing
  • Strong knowledge of international shipping / export (desirable)
  • Strong IT skills
If you are interested in the role then please apply without hesitationSearch is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age.

Keyskills :
salesinboundcall centreadminadministratorcontact centrecustomer service advisoragentoutboundorder processingsales adminsales order processor

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