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Job Location | Potters Bar |
Education | Not Mentioned |
Salary | 30,000 - 45,000 per annum, negotiable |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Permanent , full-time Work from home |
2/3rd Line Engineer / Consultant required for my client based in Enfield for a permanent role paying £40-45k . My client is seeking an experienced and talented 2/3rd Line Engineer to join an expanding team. The role will be a mixture of home, office and field based at client site. The role will involve working on SME and SMB market support calls, being an escalationpoint and managing relevant implementation project work. The expectation is that engineers are to have excellent technical ability and organisational and interpersonal skills.Hybrid working available. Essentials:" Excellent communication skills, and inter-personal skills" Previous experience in a third line role - which included cloud admin" Excellent troubleshooting ability - with familiar and unfamiliar tech (Exchange)" Administrative experience - at Sever level (SQL/Windows)" Exceptional networking foundation - knowledge of firewalls/routers/subnetsKey Skills:" Troubleshooting Windows Server" VMware/ Hyper-V experience" General networking - TCP/IP, VOIP, clustering and load balancing" Mail flow and messaging concepts (Exchange/ spam filtering)" Familiar with Cloud technologies (Office 365/AWS/Azure/VMware/vSphere) Responsibilities: " Supporting the existing team to resolve customer issues " Carry out professional service projects (project manage) " Answer service desk calls when helpdesk is unavailable " Contribute to/implement support procedures " Test and make recommendations on new technologies to benefit the customers Desirables: " Email/file server migration into Office 365 " Full and clean driving license " MTA/MCSe etc
Keyskills :
ExchangeTroubleshootingVMwareVoIPWindows Server