Freight Administrator

Job Description

About UsPlexus Freight is a fast paced, forward thinking, family business offering the right candidate a chance to be part of a friendly and committed team! We are looking to make our third appointment in four months to add to our quickly growing European freightforwarding business.Plexus Freight has been operating out of the Southwest since 1995 and has a long standing reputation within the logistics industry. The business is experiencing an extended period of growth as a result of our continued business success and development ofkey operations.This appointment would continue our long-term vision to make Plexus Freight one of the UKs leading freight forwarding companies. We offer very high standards to our current clients, which has allowed us to build relationships, some of them lasting morethan 20 years. We are committed to continuing to build a company ethos internally that inspires our staff, allowing them to meet their goals along the way whilst providing the best possible output to our customers.The RoleAt Plexus Freight we offer a complete logistics package to our customers including Road, Sea, Multi-Modal and express freight services with a specific focus on client relationships.Reporting to the directors, the role available will be for a Logistics/Freight Administrator/Business Support to assist the business with the day-to-day freight forwarding operations and supporting our freight account managers.Full training will be offered for the role however good knowledge of MS Office is essential also a key element is excellent attention to detail, accurate data processing and having relevant experience supporting a fast-paced business.The role is office based in Portishead, Bristol and will be office based, however there will be an opportunity to work remotely two days a week when training is complete and probation in passed.This role is required a start date within the next 4 weeks, depending on notice periods etc.The job will be varied from day to day but will focus on the day-to-day freight forwarding operations supporting our freight account managers inputting quotes, bookings, updating our freight database, basic customs entries (training provided and furthertraining via a BIFA course available), creating delay notices for clients, updating rate sheets, checking off invoices and supporting the Account Managers with ad hoc duties.A competitive salary of between £23,000 to £25,000pa, dependent upon experience, is available and the chance to join a friendly and sociable team.This will involve but is not limited to:Inputting Quotes and Bookings in our freight softwareLiaising with foreign suppliers to arrange collections (Italy, Spain, Portugal & Germany)Learning and processing basic customs entries (training provided and further training via a BIFA course available)Updating our Freight Management Software when necessaryAnswering callsRaising and arranging customs clearancesUpdating our CRMKey RequirementsThe right candidate for this role, will ideally be from a freight background, however we will consider candidates from a strong business support role that have supported a fast-paced industry. The key attributes are:Positive and solution-based approach to workExcellent customer service skillsConfident communicating via both phone and emailExperience in European Freight Forwarding is preferable but not essentialExperience of Microsoft office packages in a work environment essentialBe able to learn new IT systems quickly and accuratelyBe a team player that is focused on delivering the best possible customer experienceUK National or right to work in the UK essential, no visa can be offered.Ability to work in a fast-paced industryAbility to flourish in a role where no two days being the sameAbout the Benefits: - Competitive salary of between £23,000 to £25,000pa, dependent upon experience- 37 hours per week - Monday to Friday- Free Parking- Full training offered- Marina office location in plush serviced offices- Company pension- 22 days holiday per year plus bank holidays- Joining a new team within a stable and secure businessJob Type: PermanentSalary: £23,000.00-£25,000.00 per year

Keyskills :
AdministrativeData EntryTransportClerksFreight Forwarding