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Customer Service Advisor - start date 16th May

Job LocationPontypridd
EducationNot Mentioned
Salary10.50 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , full-time

Job Description

Manpower have a fantastic opportunity for the right candidate to become a Customer Service Advisor, based at our client site in Treforest. Rate of pay is £10.50 per hour. Hours are Monday to Friday business hours any part time hours considered. 28 days holidayincreasing to 33 after 12 weeks.As a Customer Service Advisor, you will be the first point of contact for customers.What youll do

  • Respond to incoming requests, via virtual agent
  • Logging of all requests in the appropriate call logging software
  • Assign calls to relevant support teams
  • Action Back Office requests as and when required
  • Advise customers and support teams of known problems/workarounds
  • Ensure customers are kept updated with the progress of their request
  • Contribute to overall achievements by maintaining agreed personal targets
A background in Customer Service would be beneficial, however full training will be provided to ensure you are successful in your role.What youll bring
  • The ability to communicate effectively, both verbally and in writing
  • Passion about customer service
  • Willingness to learn
  • The ability to work both independently and in a team environment
  • Good analytic skills
  • Ability to work under pressure
If you feel that you fit the above criteria, then apply today!

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