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Manager Creative Arts Workspace and Rural Residential

PMR
Job LocationPlymouth
EducationNot Mentioned
Salary£35,000 - £45,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Workspace for the Creative Sectors and Rural Community Living VillageJob Title: Area General ManagerReports to: Managing DirectorSalary: £35,000-£45,000Based at: Dual site role between the Plymouth creative workspace site and the Dartmoor residential community living village.Line Management: Housekeeping, Woodsman, Head Gardener, Maintenance ManagerThe Opportunity: Our client offers inspiring workspace and residential community living spaces for the creative industries; all within beautiful rural environments. They are passionate about providing unique, enriched working and living environments that facilitate collaboration and community.This role is well suited to a driven individual who is looking to leave the city life behind and live within a wild, natural environment. Equally, if you live locally and possess the skills to build upon the excellent creative community that is being established, this could be the role for you!Current Devon Sites:The Plymouth site is set in a beautiful collection of Victorian warehouses. Community set to be curated shortly by the successful applicant. Our client has also acquired another building in partnership that they are gearing up to develop.The second site is a rural residential community for those that want to live close to wild nature, to escape the city while keeping connected to like minded people, to be part of a collective living sustainably, while still having the opportunity to be part of and able to contribute to the wider world.Role overview: Full responsibility for all areas of the Devon sites. Primary responsibilities include looking after clients, curating and nurturing the community, overseeing all administration, managing maintenance and projects and with the land management team.Support from London Based Team: Operations Manager, Resident Manager, Marketing Team, Finance Team, Construction Coordinator, IT etc.Areas of Responsibility: Building Management and Operations:

  • Overall responsibility for the management of the site
  • Management of site appearance, maintaining high quality of the workspace, residential and wild areas
  • Managing maintenance and repair issues
  • Maximising the spaces to ensure efficiency
  • Team leadership
  • Ensuring best class service bespoke to the creative community onsite
  • Implementing and updating site management systems to ensure best levels of workflow
  • Managing use of external contractors for anything than cannot be dealt with in-house
    • Lettings:
  • Reaching and maintaining full occupancy of the workspace
  • Curating an aspirational community of residents who are leaders in the creative industries
  • Build and maintain focused lists of suitable potential residents across all disciplines with a view to curating an aspirational and diverse range of residents, along with a waiting list for both sites.
    • Community Management
  • Full responsibility for the resident experience and all touchpoints
  • Lead the annual Open Studios event with a focus on current resident participation and event management.
  • Oversee the lease renewal process for all residents, striving to meet and exceed targets to increase retention and achieve rental increases.
  • Oversee all lease renewal and administration, ensuring all documents are issued, signed and filed correctly.
    • Project Management (with support from our projects team)New constructionImprovementsCommunity Living Site Only:Land managementHoliday lets or cabinsOverall responsibility for communications and social mediaRecruitment and HRGeneral
  • Implement systems to monitor performance in key areas to ensure consistent improvement and a targeted response to any problem areas.
  • Complete and maintain checks and records relating to the site; e.g. fire alarm testing, incident reports, risk assessments.
  • Ensure the buildings are pristine, well maintained and safe at all times.
  • Deal with complex resident enquiries, treating each case as an opportunity to exceed expectations.
  • Manage communication between residents and relevant departments e.g. maintenance, IT and electrical where relevant.
  • Develop and curate relationships for on-site wellness, food & beverage and semi-retail residents, ensuring these spaces are beneficial to the residents and wider communities.
  • Lead on resident culture and networking events. Ensure you and your team actively facilitate collaboration by getting to know residents and their work, introducing people and organising relevant, enjoyable events.
    • About You: This is a unique opportunity that has varied demands and necessary skills however, our client is focused on achieving an excellent workspace and rural residential environment tailored to a specific community: the arts and creative sectors. Therefore, you will need to match the below:
  • Background or keen interest in the creative sectors
  • Experience in managing properties or hospitality venues
  • A can do, calm attitude
  • A creative thinker
  • Must be able to relate to those within the community
  • A passion for rural living
  • Experience in staff management
  • Experience in operations, sales, community management and customer service
    • Benefits
  • Gold level private healthcare package with Simply Health
  • Discounts and freebies (cinema tickets, discounts at big brands, phone insurance etc) with Perkbox
  • Cycle to Work Scheme
    • Required skills
  • Art
  • Community
  • Creative
  • Residential
  • Manager
  • Coworking
  • Flexible Office
  • Studios

    • Keyskills :
    Art Community Creative Residential Manager Cowking Flexible Office Studios

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