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| Job Location | Plymouth |
| Education | Not Mentioned |
| Salary | 20,000 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Temporary, full-time |
Pertemps have a fantastic opportunity for a Live operations executive to join a rapidly expanding company in the heart of Plymouth.If youare a strong communicator and enjoy problem-solving, then this is the role for you!As the Live Operations Executive, you will ultimately be responsible forresolving a wide range of issues and escalated queries from our Customers and Drivers. This involves having a level of resilience and pro activity to spot and react to these issues inreal time using a variety of tools and technology based solutions.The main crux of your duties will involve delivering excellent results against a scorecard of business metrics. These will all be based around reacting to issues as they occur in a timelyfashion and resolving customer and driver issues in a way that generates satisfaction, resolution and job completion.Based in the heart of Plymouth, with a modern open-planned office, this role is initiallytemporary but offers a potential to become permanent for the right person.Their operating hours are between 8:00am - 11:00pm - shifts will be 5 days a week, 9 hours per day with an hour for lunch (40 hours per week)The successful candidate will need to be organised, self motivated and a great relationship builder. You will need to be IT savvy and have experience in verbal and written customer service/complaints.This vacancy is being handled by Chelsea Walker in the Pertemps Plymouth office. Please APPLY now! or contact the branch.