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Insurance Account Handler

Job LocationPlymouth
EducationNot Mentioned
Salary40,000 - 50,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

About the Company:A highly regarded broking organisation is looking to recruit an energetic, driven and ambitious Client Service Leader to guide an existing Client Service Team, and take ownership of the client service delivery for this rapidly growing organisation.About the Role:This is a rare and exciting opportunity for an experienced Client Service Leader / Manager to lead, manage and motivate a team of hand picked client service professionals to continually deliver best in class service.More specific duties will include;

  • Ensure the delivery of a coordinated and managed high quality, innovative client service relating to a broad range of personal and commercial insurance products.
  • Coach, develop and performance manage the team ensuring personal development plan objectives are in place
  • Ensure all team members attend relevant personal development courses in line with their role
  • Attract, develop and retain talented individuals in line with business plans
  • Ensure the working environment is always positive, motivational and enthusiastic
  • Build and maintain a strong understanding of products/facilities and other offerings
  • Assist in driving change through the business, allocating resources where necessary.
  • Liaise with staff to ensure that business transactions with clients are being handled in a compliant and robust way
  • Ensure that file reviews and technical audits are carried out
  • Ensure contract certainty and compliance across the office.
  • Act as a role model encouraging problem solving and innovation
Key Skills/Experience Required:In order to be considered for the role of Client Service Leader, you must possess the following;
  • Experience of working within a commercial insurance environment in a comparable role, either for an insurer or Broker.
  • Management experience desirable, or at least mentorship or referral experience.
  • Insurance qualifications preferred but not essential
  • Solid understanding of insurance market dynamics
  • Good influencing, listening and communication skills.
  • Candidates will be welcomed from broking and insurer sides of the market
Salary/Benefits Information:Up to £50,000 + Market Leading Bonus and BenefitsFlexible working arrangements to suit the individual, Hybrid, Home / Office working.30 days holidayExcellent pensionHealthcareChildcare vouchersFootnote:If your application is successful we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application.Due to the overwhelming Application response we receive through various sources should you not hear from us within one week then please assume your application has been unsuccessful.

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