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Helpdesk Analyst

Job LocationPlymouth
EducationNot Mentioned
Salary£24,000 - £26,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Helpdesk Analyst Our client is urgently looking for an experienced helpdesk analyst to join their team based in Plymouth, on a permanent basis.You will be tasked with providing remote/telephone assistance, answering phone calls and dealing with email tickets. You will also work with end-users, providing support for Microsoft environments and Office365.You will be rewarded with an excellent salary as well as a brilliant benefits package including annual leave, pension scheme, flexible working hours, hybrid working after 6 months’ probation, team activities, training and development as well as many, manymore perks!Helpdesk Analyst – Key Skills:

  • Windows Server 2019/2022, Windows 11, Microsoft 365, and Microsoft Office applications
  • Active Directory, DNS, DHCP, RDS, IIS, SharePoint Online, Exchange Online, OneDrive
  • Install, update and support anti-virus solutions
  • Ongoing communication with customers regarding support requests
  • Install and configure routers, firewalls, servers, PC’s and Printers
Helpdesk Analyst Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisationWe take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website http://proactive.it/privacy-notice/

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