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Field Support Engineer

Michael Page Technology
Job LocationPlymouth
EducationNot Mentioned
Salary£28,000 - £30,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

  • They are a growing Managed Service Provider looking to add an ambitious Field Support Engineer to their team.
  • The successful applicant will have strong 2nd Line technical skills as well as the ambition to progress into a 3rd Line role in the future.
    • Client DetailsMy client is a brilliant MSP based in Plymouth, they are growing their support function following an increase in client requirements and project work.Description
  • You will split your time between the office and on client sites where you will take ownership for clients IT estates.
  • There will be a good mixture of support and projects to keep you engaged.
  • The successful applicant will have strong 2nd Line technical skills as well as the ambition to progress into a 3rd Line role in the future.
  • Strong communication skills and ability to make decisions
  • Setup, deployment, update and maintenance of client Windows based systems.
  • Create and maintain IT related documentation for all systems.
  • Managing and maintaining virtualized environments (mainly Citrix)
  • Monitoring, support, and maintenance of core servers and services.
  • Network infrastructure (both on site and inter site - e.g. VPN, Firewall and Routers)
    • Profile
  • Previous experience in both end-user and infrastructure IT support activities essential
  • Solid understanding and experience of supporting workstation environments
  • Good understanding of Microsoft server platforms (including Active Directory)
  • Windows Operating Systems
  • Previous support experience of Citrix estates
  • Good understanding of Microsoft Exchange / O365
  • Good understanding of networking (LAN/WANs, DNS, DHCP and TCP/IP)
  • Good understanding of security solutions (McAfee, Symantec)
  • Experience of managing and supporting cloud based solutions (backup/DR/email)
  • Experience of supporting mobile devices and relevant OS (Windows, Apple, Android)
  • Full UK Driving Licence required + access to own vehicle (mileage and insurance paid)
    • Job Offer£28,000 - £30,000 + excellent benefits

    APPLY NOW

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