Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Customer Advisor

Pertemps Plymouth Commercial
Job LocationPlymouth
EducationNot Mentioned
Salary11.18 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , full-time

Job Description

Pertemps have a great opportunity for a Part time Customer Service Advisor to work on behalf of Plymouth City Council.As a Customer Advisor, your role will be to deliver and excellent, customer focusedfront line service in writing, online, in person and over the phone actively taking ownership of issues and seeing them through to resolution.Duties will involve:

  • Communicate with customers in a variety of ways (including face to face, online, over the phone) providing clear information about how to access services. Book appointments according to local guidelines, supporting customers by clearly explaining the requirementsto produce evidence to support applications and appointments.
  • Accurately produce documents according to guidance and local policies/procedures within set time frames
  • Accurately update information on relevant systems e.g. Academy, Civica, Radian and Central
  • Handle and process customer data, payments and stock in a secure and confidential manner on daily basis e.g. financial transactions for chargeable counter services
  • Proactively provide suggestions to the team on measures to improve the service in terms of efficiency, customer experience and best practice
  • Promote services and resources including through the preparation of displays and distribution of posters, leaflets and external advertising
The successful candidate will need to have previous experience within a call centre or within a customer facing role. You must be IT literate with strong Literacy skills and confident using Excel and spreadsheets.The typical 2 week working pattern is - Week 1: Tuesday, 7 hours, Thursday 7 hours, Friday 5 hours and Sat 3 HoursWeek 2: Tuesday 7 hours, Thursday 7 hours, Friday 8 hours,This vacancy is being handled byChelsea WalkeratPertempsPlymouth.With over 7 years experiencewithin the Recruitment industry, Chelseaprides herself on working with her applicants and client companies to find the right people for the right job every time.Chelseaworks within the successfulPertempsteam in Plymouth, who supply staff in the following areas: Office Administration, Accounts, Sales, Marketing, HR, Purchasing, Management, Driving, Warehouse and Manufacturing.

APPLY NOW

Customer Advisor Related Jobs

© 2019 Naukrijobs All Rights Reserved