Naukrijobs UK
Register
London Jobs
Manchester Jobs
Liverpool Jobs
Nottingham Jobs
Birmingham Jobs
Cambridge Jobs
Glasgow Jobs
Bristol Jobs
Wales Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Customer Advisor

Success Appointments
Job LocationPlymouth
EducationNot Mentioned
Salary10.19 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , part-time 12 Months

Job Description

This is a fantastic position for a customer advisor. You would be responsible for outbound customer contact and issue resolution with an emphasis on customer retention joining an existing team.Key Accountabilities

  • Provide support by out bounding customers to understand and resolve questions and issues prior to the customer highlighting.
  • Investigate diligently any issues raised ensuring excellent service is delivered to retain the customer.
  • Manage own workload, regularly updating where appropriate internal and external customers ensuring a timely resolution.
  • Proactively highlight to your line manager areas where processes, policies and ways of working can be improved to enhance the overall customer experience and drive positive business change.
  • Task orientated work with a requirement to contribute to the overall customer retention mission.
  • Ability to navigate several systems to support in the resolution.
  • Accountable for own metrics including First Contact resolution and Customer Satisfaction, driving more promoters.
Two weekly timetable: 9am-6pmWk 1. Mon 0, Tue 7, Wed 0, Thu 7, Fri 5, Sat 3Wk 2. Mon 0, Tue 7, Wed 0 Thu 7, Fri 8Please click the apply button to send your CV to Niamh DeardenPlease note due to the volume of applications, only successful candidates will be contacted.

APPLY NOW

Customer Advisor Related Jobs

© 2019 Naukrijobs All Rights Reserved