Catchment Operator

Job Description

Are you a hardworking and motivated team player who is looking for a new opportunity in a forward-thinking company where you can put your hands-on skills to good useWe currently have an exciting opportunity available for a Catchment Operator to join our team based in Plympton. Joining us on a full-time, permanent basis, you will receive a competitive salary of £21,185 - £27,122 per annum plus excellent benefits.About the role:This is a fantastic opportunity to utilise your experience and skills in maintaining and improving the sewerage networks to a high standard. You will play an integral part to deliver this commitment by ensuring a smooth passage of sewage from its sourceto our treatment works, and this will help the company to continue to protect our surrounding environment. Using your strong communication skills blended with your knowledge, you will deliver a first-class customer service experience and work as a team playerthat strives to deliver a consistent high standard service to our customers in both planned and reactive situations. The team are scheduled to participate in standby and call out rotations and this is something that you need be signed on to.What youll be doing:

• The completion of reactive and planned work across the sewerage network to the highest standard of workmanship
• Ensuring Risk Assessments and Task Safety Instructions for work activity are adhered to and continually improved
• Using logic and initiative to assess on-site problems and find an appropriate solution. Operators are empowered to deliver a first-time attendance resolution wherever possible. Where alternative remedial action is required, operators are expected to providethorough, detailed feedback to ensure further work can be completed as quickly and effectively as possible
• Ensuring all work completed provides the highest level of service to the customer, dealing with sensitive issues in a calm and reassuring manner and approaching all situations in a polite, friendly and approachable manner
• Responding effectively to site conditions and monitoring information to ensure that compliance with environmental regulations is maintained
• Carrying out first-line maintenance on instruments and mechanical equipment
• Working independently using a single-man operated jetting vehicles, as well as working as an effective part of a team tackling larger issues
• A flexible working pattern is in operation which includes undertaking standby and call-outs and working evenings and weekends on a rota basis
• Feeding back work completion in real-time and to the required standard to support decision making and performance tracking across the team

What we are looking for:

• 5 GCSEs or equivalent in Maths, English and a Science subject at grade A-C
• An NVQ 2 qualification in Waste Water operations would be desirable
• Experience of working in a team and an understanding of the importance of teamwork
• Experience of working independently using initiative to tackle and solve problems
• Previous experience of operating and maintaining complex processes and working with modern technology

Whats in it for you:We know that the support and commitment of our staff is key to our success so you will receive the opportunity for ongoing development and training for a long-term career with us. Were one of the largest companies in the South West and are proud to havebeen awarded Investors in People recognition.In return, we offer an excellent range of benefits including:

• Generous holiday allowance plus bank holidays
• A discretionary Bonus
• Competitive Contributory Pension
• Share save Scheme
• Various health benefits
• Wellbeing support programmes
• A range of Group Discounts
• Cycle to Work scheme
• Financial Support services
• And more!

Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.South West Water is part of the Pennon Group, a very successful and stable business that prides itself on sustainability. We provide reliable, efficient, and high-quality drinking water and wastewater services for a population of c. 1.7million in Cornwall, Devon, and parts of Somerset and Dorset.We believe that by investing in the future of our region, we are not only improving the quality of life for todays residents and visitors but are also taking responsibility for future generations. Responsibility for the environment is central to this. Weaim to continually drive-up standards, particularly in the areas that matter most to our customers.Our core values which are essential to our success are: Trusted - We do the right thing for our customers and stakeholders. Collaborative - We forge strong relationships working together to make a positive impact. Responsible - We keep our promises to our customers, communities, and each other. Progressive - We are always looking for new ways to improve and make life better.Closing date: Sunday 6th February 2022If you are looking for a new challenge, please click apply now to be considered as our Catchment Operator - we look forward to receiving your application.