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| Job Location | Plymouth |
| Education | Not Mentioned |
| Salary | £12.18 per hour |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Temporary , part-time |
Business Support Officer On going temporary role. Competative salary , 18.5 hours a week 3 days a week. Central location, easily accessible via public transport Our client is looking for a well versed business support officer, who is confident in in the use of a multitude of communication methods. Someone who has great communication skills as well as being able to use IT systems and has an eye for detail. Job Duties:* Communicate with customers in a variety of ways as required e.g. face, online, over the phone, providing clear information about how to access services * Book appointments, where required, according to local guidelines, supporting customers by clearly explaining the requirements to produce evidence to support applications and appointments, where necessary* Accurately update information on relevant systems e.g. Academy, Civica, Carefirst * Handle and process customer requests, data, payments etc. in a secure and confidential manner on daily basis e.g. financial transactions for chargeable services * Proactively provide suggestions to the team on measures to improve the service in terms of efficiency, customer experience and best practice - supporting a continuous improvement ethos Experience and qualifications needed: * Previous admin experience- competent in Microsoft packages * Previous customer service, including the ability to communicate through email, phone and face to face. * Proficient use of IT * 5 G.C.S.Es at Grade C or above including Maths and English or equivalent If this role sounds like something youd be interested in click apply now or please give our Plymouth-based office a call who can tell you more.Acorn by Synergie acts as an employment business for the supply of temporary workers.