Auctions Coordinator

Job Description

An exciting opportunity has arisen to join our client as a full time Property Co-ordinator, working predominantly out of their Plymouth office but also providing remote support to the Cheshire division and with a salary of up to £25,000. Our client is theUKs favourite residential and commercial property auction company and sell more properties than any other auctioneer and operate more auction rooms than anyone else. They also run regular National Online Auctions with eBay style internet bidding from thecomfort of your own home and are unique in that we are currently running the real time Livestream format.ResponsibilitiesAs a Property Co-ordinator, you will be predominantly office based in Plymouth and report directly to the Area Managers for Devon and Cornwall, as well as the Area Manager for our Cheshire region. Your role will involve an even split in relation to dealingwith both franchise areas so there will be the opportunity to work from home on certain days, if required.Key duties will include:

• Delivering excellent customer service to new and potential clients via telephone, e-mail, online and video communication
• Dealing with online, e-mail and telephone queries and diary management using our internal property software systems
• Qualification of phone calls that are received and the ability to spot new business opportunities and escalate to the relevant Area Manager
• Management and administration of our CRM system to include helping to distribute newsletters, mail outs and uploads to our social media channels
• Communication with our Central Operations team to facilitate the promotion and successful running of online auction lots
• Assisting the team in marketing, advertisement, generating interest and preparation of legal packs for Livestream and online auction lots, including using the Land Registry and other information sources to create and send marketing material
• Dealing with the preparation of legal packs for auction lots and providing assistance for potential buyers and sellers with any queries
• Assisting with the preparation and smooth running of our Livestream auction events and in-room events (when we are allowed to resume these, post COVID-19)
• Attendance at relevant property-related networking events, both virtual and face to face (when allowed)
• Promotion of the Auction House brand and services through business development calls and research of potential new clients such as solicitors, Housing Associations, surveyors and any other relevant companies or individuals
• Awareness of all advertisement of online portals such as RightMove and Zoopla with a view to contacting potential vendors to see if they would consider selling via auction

ExperienceEssential

• Previous experience of working within a busy, office based environment is essential
• Full driving licence
• The ability to be able to provide remote support to other senior staff members, as well as in-person
• Excellent communication skills with the ability to quickly build rapport over the phone and respond promptly to online customer requests for information
• The ability to confidently filter customer enquiries and spot key new business opportunities
• Experience of dealing with inbound and outbound sales calls and the ability to oversee enquiries across the Devon, Cornwall and Cheshire regions
• The ability to work in a fast paced and changing daily environment
• Previous experience of CRM systems and Microsoft Office applications
• Experience of and the ability to post on all social media platforms including Linked In, Facebook and Instagram

Desirable

• Previous property experience would be desirable, as would be a working knowledge of the legal sales process
• Previous experience of property auctions
• Experience or contacts within the Devon or Cornwall areas

Package and Benefits

• £20 - 25k D.O.E.
• 20 days holiday plus Bank Holidays and additional Christmas shutdown (4/5 days additional holiday)
• Company pension scheme
• Company laptop and mobile phone
• Monday to Friday 9am until 5:30pm with a flexible approach to occasional working outside of core office hours
• Free parking provided on-site

AMR are one of the UKs largest specialist recruiters for the Property, Estate Agency, Lettings & Property Management, Land & New Homes, Commercial Property and the Mortgage Market.We recruit for the roles of: Branch Manager, Residential Sales Manager, Valuer, Lister, Senior Sales Negotiator, Residential Sales Negotiator, Residential Sales Progressor, Country Homes Negotiator, Senior Lettings Negotiator Lettings Negotiator, LettingsManager, Lettings Coordinator, Letting Administrator, Property Manager, Block Manager, Regional Manager, Regional Director, Area Manager, New Homes Sales Advisor, Land Finder, Land Buyer, Surveyor, Mortgage Advisor, Mortgage Consultant, Commercial Negotiator,New Homes Sales Consultant.If this role is not suitable for you, but you know of someone that might be interested, please remember our £150 - Recommend a friend scheme (Subject to our terms and conditions)We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heardfrom us within 5 working days, please assume that you have been unsuccessful in this instance, we will also therefore not hold your data.

Keyskills :
AuctioneersAdministration