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3rd Line IT Infrastructure Engineer

QUINTON DAVIES LIMITED
Job LocationPlymouth
EducationNot Mentioned
Salary£30,000 - £35,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Quinton Davies are currently looking for an experienced 3rd Line Infrastructure Engineer to join an exciting and rapidly growing company, based in Plymouth.As 3rd Line Engineer, you will be primarily focused on project delivery and installation, whilst providing third line support. This is a great opportunity to join a supportive company and work within an innovative team as it continues to grow.As part of this role, you will:

  • Design, deliver and install infrastructure solutions.
  • Liaise directly with clients alongside Project Management & Business Development teams to specify needs and ensure requirements are meet at all stages.
  • Management and implementation of project deliverables for the 3rd line team.
  • Provide mission critical support to customer infrastructure.
  • Provide technical expertise and be responsible for the management of all assigned issues.
  • Responsible for the monitoring, patching and tuning of customer environments.
  • Provide proactive, effective and timely systems administration.
  • Management of incidents, requests, changes and problems.
  • Work as a point of escalation for junior members of staff.
  • Work as a technical lead in relation to any episodes of incident management.
  • Be able to work to and hit agreed upon SLAs.
    • To apply for the role of 3rd Line IT Infrastructure Engineer, you will have:
  • 5+ years of experience working in an MSP environment
  • Experience of working on multiple projects simultaneously.
  • Evidence of high-level planning and managing technical change.
  • Experience managing other technical engineers.
  • Experience of deploying and configuring some of the following: Microsoft Azure, Microsoft Server 2016/2019, Microsoft Desktop Environments, Office 365 & Intune, experience and knowledge of PowerShell scripting.
  • Experience of liaising directly with customers.
  • Industry certifications from recognised vendors. E.g., Microsoft, Cisco, VMware.
  • Delivered 30+ projects / solutions including onsite installs.
  • A full driving licence
    • In return, our client will provide a competitive salary up to £35,000 dependant on experience, along with great benefits.If this position is of interest, please contact Hope Richardson on -Thanks for considering an application. We do receive a high volume of applicants and as such we arent unfortunately always able to respond to unsuccessful applicants. As such, if we havent responded to your application on this occasion then your application has not been successful.Quinton Davies will not discriminate on unlawful grounds. We are committed to equal opportunity and diversity. Required skills
  • No Skills selected

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