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Dynamics 365 System Administrator

MFK Recruitment
Job LocationPinchbeck
EducationNot Mentioned
Salary£35,000 - £40,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

We have an exciting opportunity for a Dynamics 365 System Administrator to join a well-established company in Spalding.The post of Dynamics 365 System Administrator represents a fantastic opportunity to play a key role in providing brilliant technical support and customer service. The core focus of the role is to deliver first class service, advice and technical support to our clients primarily on the Microsoft Dynamics 365 platform.As the Dynamics 365 System Administrator, you will be responsible for:

  • Providing support and troubleshooting services on issues with the platform and any third-party tools. You will also manage the security, users, roles, profiles and groups.
  • Providing 2nd level Dynamics 365 incident analysis and support, resolving incidents as appropriate within the specified guidelines.
  • Acting as the BAU point of contact for the CRM system across the company and be responsible for maintaining and supporting the system ensuring the system is kept up to date with the latest upgrades and updates.
    • As the Dynamics 365 System Administrator, ideally you will possess the following skills:
  • Demonstrate strong technical and hands on understanding of Dynamics 365.
  • Proven experience with customisation and configuration of Dynamics CRM.
  • Demonstrable experience in a customer/technical support environment.
    • Required skills:
  • Dynamics
  • Microsoft Dynamics
  • System Administration
  • 2nd Line
  • 3rd Line Support
    • If you are passionate about quality and enjoy working in a friendly but challenging environment, then get in touch we would love to hear from you.

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