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Trainee Customer Service Advisor

Auxillis
Job LocationPeterlee
EducationNot Mentioned
Salary£20,001 - £25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Location:PeterleeWorking Hours:37.5 hours per week, between 7am and 9:30pm, including weekendsSalary:Up to £26,000 per annum OTE plus benefits, inclusive of

  • competitive base salary
  • monthly performance bonus (OTE £3,360 pa)
  • a tax-free £500 success bonuson passing probation
Join our growing team as a Trainee Customer Service Advisor!You may not know the Auxillis name, but it is likely we have helped someone you know. Based in Bracken Hill Business Park in Peterlee, we are the leading provider of bespoke accident claims and mobility services for motorists, trusted by some of the UK’sbest known motor insurers and motoring brands to help their customers when they need it most.As a Trainee Customer Service Advisor in our front-line Peterlee team, you’ll be at the heart of our business and every day will present a wide variety of customers, each with their own unique needs. Whether assisting customers to record their accident detailsand assessing liability or explaining how our services work – you’ll be a natural at getting to the bottom of things, helping customers get the best outcome possible.A background in customer service is optional, but an enthusiastic and positive approach to making your customers bad day better, is second nature to you.What’s in it for youOn top of our highly competitive OTE earnings, we have a wide range of benefits that are available to you including:Annual leave- 24 days, rising to 26 with length of service. Of course, you’ll have public holidays too and we’ll even help you celebrate with an extra day off for your birthday!Pension- 3% employer contributions.Financial Benefits- save-as-you-earn scheme, employee referral scheme- earn £1,000 per person you successfully refer, free life assurance and access to our Benefits Appoffering unlimited access to a huge range of retailer discounts and cashbackdeals (incl. Tesco, Asda, Currys, B&Q & Wickes to name just a few).Lifestyle & Wellbeing Benefits- discounted & flexible gym memberships, eye care vouchers, a cycle to work scheme, a 24/7 Employee Assistance Programme with an NHS Approved mental well-being mobile app.Motoring Benefits- access to an employee vehicle-leasing scheme, discounted vehicle repairs and discounts on weekend vehicle hire and van hire.Community -ours is a great community to be a part of. From free-vending machines and free on-site/local parking, through to charity fundraising events and regular onsite visits from businesses (including everyones favourite, the pick-and-mixsweetshop), even an annual sports day and barbeque - it is a great place to call home.To find out more about joining the Auxillis family in Peterlee as a Trainee Customer Service Advisor, apply today!

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