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Deskside Support Engineer II

Manpower
Job LocationPeterlee
EducationNot Mentioned
Salary26,680 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , full-time

Job Description

An exciting opportunity has arisen to join a world leading global organisation. Our client, a blue-chip IT company, is currently seeking a Deskside Support Engineer II based on their customer site in Peterlee. This is a full-time, fixed term contractfor 9 - 12 months, Monday to Friday 37.5 hours per week to start ASAP. The role is paying £26,680 per annum The role will be based at the clients current site in Peterlee but will be moving to Cobalt around October this yearThe day-to-day activities include resolving a wide variety of desktop software and hardware issues and requests, while minimising disruption to users and dealing with Ad-hoc customer and IMAC requests.Main responsibility will be to provide on-site desktop support for technical infrastructure for end users; advising and assisting users in solving problems related to software, hardware, networks, and peripherals using available technology.Essential skills/qualifications

  • A broad technical knowledge of PCs/peripherals and their architecture
  • A minimum of 2 years experience in desktop support/hardware refreshes
  • Good working knowledge of current software packages (Office 365)
  • Good working knowledge of windows operating systems (Win7 & Win10)
  • A relatively good understanding of IT infrastructure
  • Ability to work on own initiative, address and resolve problems in a pressurised environment
  • Ability to diagnose faults in the hardware/software/operating systems used by the customer
  • Excellent organisational skills, able to take a methodical approach to service issues
  • Contributes to, supports and works within the team
  • Excellent communication and interpersonal skills
This is an excellent opportunity to join this IT company and as an employee you will gain access to a large library of training courses and accreditations to help further your skills and development.They also offer an excellent benefits package including personal pension plan, and various other flexible benefits including private medical cover, life insurance, and flexible holiday to name a few.

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