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| Job Location | Peterborough |
| Education | Not Mentioned |
| Salary | £28,216 per annum |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Circa £28,216 dependent on skills & experienceFull time, 37 hrs a weekPermanent Location: Peterborough Your base location will be Thorpe Wood House in Peterborough.Make every drop of your potential count. Join our team! We are recruiting for a Wholesale Service Centre Advisor to join our team on a permanent basis!What youll be doing: Youll be the single point of contact for all Non-Household Retailers for all wholesale enquiries. Youll be responsible initially for Wholesale Billing, Maximum Daily Demand (MDD) Management, Water Meter logging, Meter enquiries, Trade Effluent and allgeneral enquires. As part of a dynamic team, youll administer activities in relation to Water Supply Licenses, NAVs and market codes defined by Ofwat and MOSL. This role is the first point of contact for all standard retail enquiries entering the Wholesale Business. Youll demonstrate excellent customer management skills, ensuring all enquiries received are responded to equivalently and consistently within agreed levels of service.As a valued employee youll be entitled to: -Competitive pension scheme - Anglian Water double-matches your contributions up to 6% -Personal private health care -Annual bonus scheme -23 days leave, rising with service + Bank Holidays, with the option to swap Christmas and Easter holidays for those celebrated by your religion -Life Cover at 8x your salary -Personal Accident cover - up to 5x your salary -Flexible benefits to support your wellbeing and lifestyle What does it take to be successful Youll be flexible in your approach, enthusiastic about transformation, and will develop alongside the changing market conditions. As well as: - Take pride in delivering high quality work, completing tasks accurately and on time - Show enthusiasm for the role and stay positive when things change - Maintain confidentiality when necessary, respecting the needs of customers, colleagues and regulators - Precise and accurate when entering data - Excellent customer service to all stakeholders, internally and externallyInclusion at Anglian Water: Inclusion is for everyone, and we are an equal opportunity employer, which means well consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disabilitystatus or any other protected characteristic. We recruit and develop our people based on merit and their passion for creating better outcomes, and were committed to creating an environment where all our colleagues feel they belong.Closing date: 11th July 2023 #loveeverydrop
Keyskills :
Wholesale Service Centre Advisor