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UK Sales Support & Customer Service

Adecco
Job LocationPeterborough
EducationNot Mentioned
SalarySalary negotiable
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Do you have an interest in the GYM, do you have Sales support and Customer Service Experience - this may be the role for you!Adecco Peterborough are looking for a candidate to join our clients team and deliver with outstanding care and attention. The need to build a good rapport quickly, friendly and professionally is a must. We are looking for people who can maintain excellentrelationships with both new and existing customers. The successful candidate must be well mannered, easy to talk to and work well in a in a busy, fast paced environment with a close knit team.The role will involve:

  • To ensure that every aspect of processing and planning customer orders for delivery and installation are completed following standard operating procedures in an efficient manner
  • To provide daily comprehensive support for the Field Sales Team. To generate and process customer quotations, Frame Request Forms and EC Design documents.
  • To engage with customers and liaise with the relevant departments to ensure the highest standard of customer service is always met
  • To coordinate site visits and installations of customers orders
  • To ensure that all Complaints after the point of goods being dispatched are dealt with in an efficient manner and following procedures, terms and conditions
  • To deliver a high standard of sales administration and customer service, and delivery coordination to Customer Accounts
  • To provide pre sales support to the Field Sales Team ensuring the highest standard of customer service at all times
  • To work towards the departments capacity to effectively manage and process customer quotations, orders, enquiries and complaints received
  • To proactively deliver CRM (Customer Relationship Management) to Best Practice and in accordance with Company expectation and standards
  • To work with the Operational Manager - Services & Distribution to deliver the department objectives
About you:
  • Fluent in English and has excellent communication skills, verbal and written
  • PC literate and comfortable using various software/systems & processes
  • Competent in using Microsoft Excel and emails
  • Excellent attention to detail
  • Able to multi-task, prioritise workload and manage time effectively
  • Able to use your own initiative
  • Professional and polite telephone manner
  • Ideally Customer Service Experience within an office environment
Salary: Discussed at interviewBenefits:
  • On-site parking
Schedule:
  • 8 hour shift
Work Location: One locationWe are booking interviews for this role ASAP so please do call so you dont miss out - Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.Required skills
  • sales administrator

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