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| Job Location | Peterborough |
| Education | Not Mentioned |
| Salary | Competitive salary |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
We are currently working for a well established client of ours in the IT industry that are looking for a Technical Support Agent. Our client really value their staff and offer a great working environment working with a professional friendly team. They arelooking for someone with excellent communication skills that enjoys helping customers with IT questions and queries. Ideally the candidate will have worked in either an IT Helpdesk type role or possibly Customer Service assisting customers with IT questionand queries.About the Role:-The Technical Support Agent will work directly with our customers to educate them on features, diagnose issues and carry out remote remedial work to our software. Day-to-day, the Technical Support Agent work with Linux (Debian) and MySQL and this is a greatopportunity for those with skills or an interest in these areas. Every member of the support team also receives direct support from their colleagues, supervisors and management, so a problem for you can be solved by all. They are passionate about trainingand skill development, so an advanced knowledge of these platforms isnt required from day one.YOU SHOULD APPLY IF: You have demonstrable organisation skills, including time management, prioritisation of tasks, and self-motivation You are professional in manner, approach, appearance and confidence You are motivated to learn and disseminate information. You have a strong work ethic. You have strong attention to details You are hard-working and committed, with a sense of humourMINIMUM REQUIREMENTS: Excellent IT literacy, fast accurate keyboard skills Confident and clear communicator (verbal, written and listening skills) Proven track record in customer service and supportA full job description can be supplied upon successful application. Due to the location of this role a driving license and transport is needed.The position is easily commutable from Stamford, Peterborough, Werrington, Orton, Hampton, Bourne, Market Deeping.
Keyskills :
HelpdeskTechnical Support