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Systems Manager Hybrid

GreatFind Recruitment
Job LocationPeterborough
EducationNot Mentioned
Salary35,000 - 38,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

We are on the hunt for a Systems Manager to join a nationwide schools group in the Peterborough area. Depending on your experience, the salary can go up to £45,000! This is a flexible/hybrid role, Whilst there is a minimum of 2 days per week in the officerequired, 3 or more days per week may be required depending on your teams shift pattern and availability.Role OverviewThis is an excellent opportunity for an experienced IT professional to take on a leadership role in managing the Service Desk for an organisation with over 70,000 users across 90+ schools and Central Office. The successful candidate will have the chanceto take ownership of the end-user devices, including the anti-virus/malware and overall security deployment and configurations to ensure data integrity, systems and resources. Additionally, the role involves managing the network infrastructure at the Peterboroughand London Offices, making it an ideal opportunity for someone with extensive experience managing IT infrastructure.Responsibilities:

  • Management and operation of our clients London and Peterborough offices, covering infrastructure and end-user devices.
  • Management of the central Microsoft Office365 tenancy, focusing on configuring Teams as a crucial part of the infrastructure.
  • Collaboration with the IT Manager to support the delivery of central services to Schools and Academies, primarily in the Azure environment.
  • Implementation of processes and procedures to enhance the quality and efficiency of the Service Desk and the service provided to colleagues within the Central Office and Schools.
  • Carrying out quality assurance checks, root cause analysis and customer satisfaction surveys.
  • Responsible for producing and updating key central IT policies (e.g. SLAs, BYOD), training and developing Service Desk Analysts.
  • Managing and balancing a budget and overseeing all incidents and problems reported to the Service Desk.
Essential Qualifications and Experience:
  • In-depth knowledge of administering Office 365.
  • Experience in managing devices through InTune.
  • Extensive experience and expertise in the IT Support sector, with a minimum of 5 years.
  • Ability to manage, motivate and train team members.
  • Familiarity with managing local networks and wireless.
  • Understanding and ability to interpret the use of the ITIL framework.
  • Strong skills in communication and problem-solving.
Person Specification:
  • Team Player.
  • Excellent organisational skills.
  • Open to learning new technologies and techniques.
  • Multitasker
  • Enthusiastic
About GreatFind RecruitmentWe specialise on IT Channel recruitment, especially in education sector. We work on different job level vacancies from graduate jobs to 3rd line Technicians, and in various departments including IT, sales and marketing, and operations.Weve worked in the IT channel for nearly 20 years. We deliver a consultative, personal service to our candidates and clients, and we wont rest until everyone is happy.We are an equal opportunity provider.

Keyskills :
Microsoft Server Stack; Active Directory; DNS; Azure; Server Migration;

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