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Senior Service Desk Analyst

Job LocationPeterborough
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time

Job Description

Interaction Recruitment are seeking a Senior Service Desk Analyst with previous 1st Line experience to join a thriving helpdesk in Peterborough to provide technical support to end users.I am seeking candidates who possess a good telephone manner, can demonstrate excellent customer service skills and you must also have the following technical experience:

  • Experience using Active Directory, including password resets and managing permissions
  • Experience administering Office365 or Exchange email accounts
  • Troubleshooting remote support (LogMeIn, TeamViewer, RDP)
  • Application Support (Microsoft Office, Citrix)
  • To be considered, you must have worked within a helpdesk environment for a minimum of 6-months, be a self-starter and be comfortable in working as part of a team and individually.Interviews are taking place this week, so please apply below.

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