Senior Network Consultant -hybrid role

Job Description

Senior Network Consultant- Hybrid role three days office (Peterborough or London) and two from home.A fantastic opportunity has arisen for a Senior Network Consultant to join well established blue chip organisation.Role responsibilities:Configuration, deployment, testing , maintenance, monitoring and trouble resolutions of network components to provide a robust, industry standard communications platform.Respond to incidents logged in the Incident Management system and provide end users with a technical solution within Service Level Agreements.*Firewall Management*Incident Diagnostics and Assistance*Log Monitoring and Analysis*Rule base Auditing and Advisory*Device Software Upgrades, Patches and Bug Fixes*Configuration Backup / Restore*Rule base and Network Configuration Change ManagementProvide a point of technical escalation and expertise.Maintain technical accreditations in line within the Cisco platform.Escalate and work with vendors when required.Setup and complete scheduled tasks when required. Escalate potential service issues initially with Networks & Telephony Manager / Service Delivery Manager.Escalate potential problem issues with Problem and Incident Management.Recommend and deploy changes via the change management process when required.Act as a role model for technical competence, helpfulness, facilitation of learning and teamwork.Aid team members as required.Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan. Work with Internal IT Engineers to better understand issues and solutions.Provide technical assistance to on-going projects when required.Essential-At least 5 years experience in a similar SLA driven support role-Proven Customer service Skills-Proven experience delivering large transformation projects and complex changes.-OSI Model Knowledge-Design Considerations-Routing & Switching Troubleshooting-MPLS WAN Support -Cisco Security Platforms (ASA, FirePower) -Network & Endpoint Security -Security Monitoring & Incident Handling -IDP/IPS configuration and management -Vulnerability Management -Identity & Access Management -Security Operations -Web Filtering, Malware Analysis, Data Loss Prevention, IDS/IPS, Firewall -SNMP Monitoring solutions -Proven Customer service Skills -Proven experience delivering projects and complex changes -Knowledge of ITIL processes Desirable-Cisco Call Manager-Industry recognised qualifications, ideally CCNP equivalent or higher-Natural problem solver, getting to the root cause and identifying a long-term fix-A starter finisher who will wrap up a delivery to be learned/understood up by anyonelaterSo if you are a Senior Network Consultant looking for your next exciting career move please apply now."In applying for this position, you consent to your personal data being shared with the specified employer and for your details to remain with GTS for as long as is necessary to process your application. See our Privacy Notice for full informationGlobal Technology Solutions is acting as an Employment Agency in relation to this vacancy.