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Sales and Customer Service Assistant

Job LocationPeterborough
EducationNot Mentioned
Salary22,000 - 26,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

DO YOU HAVE A HIGH ATTENTION TO DETAILDO YOU ENJOY BEING PART OF AN AMBITIOUS COMPANY THAT ARE PASSIONATE ABOUT SERVICEDO YOU CONSTANTLY SEEK TO LEARN AND BETTER YOURSELFOur client are a progressive, independent, well established merchant based in Peterborough in the joinery and woodworking industry.They are an expanding team who depend on each other, support each other but rely on each other to be effective and get the job done. They have ambitious goals to reach over the next 2-5 years and are looking for energetic and enthusiastic people to comeand join the missionThey are currently seeking a high level sales/customer service candidate to join the team. This is a front line role where you will be the first point of contact for clients ringing the business with questions/issues/orders.Job DescriptionThis is an office based role for a talented, organised team player who can communicate effectively with clients, suppliers and staff members. It will involve

  • working to deadlines
  • require accuracy and reliability and a good understanding of IT.
  • Being responsible for some generic email accounts and the fulfilment of their enquiries,
  • order inputting, telephone answering,
  • providing a level of technical product advice,
  • dealing with carrier delivery follow up,
  • customer enquiries and assisting with our telemarketing campaigns.
You will become responsible for website order processing and all enquiries that follow from this income stream.*** Product knowledge is an important USP of the company so a willingness to learn about technical aspects of the joinery industry and the products they use is essential ***This job is a full time, Monday-Friday position working in an office environment. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

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