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Remote 1st/2nd Line Service Desk Analyst

Interaction Recruitment
Job LocationPeterborough
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary, full-time

Job Description

Interaction Recruitment have an immediate requirement for a client based near Peterborough to support their Service Desk working remotely from home as a 1st / 2nd line Service Desk Analyst, typical working hourly will be Monday - Friday 8am - 5pm.You must have at least 12-months experience in either an internal IT helpdesk or an outsourced service desk and have had solid exposure to the following:

  • Active Directory (Account creations, password resets, permission management)
  • Remote support (TeamViewer, RDP, LogMeIn)
  • Windows 7/10 troubleshooting
  • Office365/Exchange administration
  • VoIP support (Cisco, 3CX)
    • Due to the diversity of this role, you must possess exceptional customer service skills, have a strong and bubbly telephone manner and the ability to communicate effectively.Please note, that full equipment including a laptop will be provided, and the opportunity of a permanent position at the end for the right candidate.You must also be available to commence work immediately.For any further information, please emailTel:Interaction Recruitment have an immediate requirement for a client based near Peterborough to support their Service Desk working remotely from home as a 1st / 2nd line Service Desk Analyst.You must have at least 12-months experience in either an internal IT helpdesk or an outsourced service desk and have had solid exposure to the following:
  • Active Directory (Account creations, password resets, permission management)
  • Remote support (TeamViewer, RDP, LogMeIn)
  • Windows 7/10 troubleshooting
  • Office365/Exchange administration
  • VoIP support (Cisco, 3CX)
    • Due to the diversity of this role, you must possess exceptional customer service skills, have a strong and bubbly telephone manner and the ability to communicate effectively.Please note, that full equipment including a laptop will be provided, and the opportunity of a permanent position at the end for the right candidate.You must also be available to commence work immediately.For any further information, please emailTel:

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