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Relationship Manager - Lender Panel

Taylor Rose MW
Job LocationPeterborough
EducationNot Mentioned
Salary£21,000 - £24,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent, full-time or part-time

Job Description

Taylor Rose MW is a Top 60 Law firm with a national footprint across the UK. We are committed to developing our employees and to delivering outstanding service to our customers. Our vision is to continue to deliver #smart #modern #law and to embrace anddevelop our employees through their legal career.This is an exciting position for someone looking to develop their career in the law sector, not as a Solicitor, but within the crucial operational team supporting the fee earners managing key lender relationships. You will be confident on the phone, withstrong communication skills, problem solver, someone who can nuture relationships and escalate any concerns.This role involves but is not limited to:

  • Relationship Management: Develop and maintain strong, professional relationships with existing mortgage lenders to ensure smooth communication, build trust and maximize business opportunities.
  • New Lender Acquisition: Identify and onboard new mortgage lenders into our network to expand our lender base.
  • Collaboration: Collaborate with internal departments, including compliance & risk, and legal teams, to ensure effective communication and cooperation in fulfilling lender requirements.
  • Client Support: Address lender enquiries, concerns, and escalations in a timely and professional manner, providing exemplary customer service.
  • Performance Tracking: Monitor and assess the performance of lender relationships, identifying areas for improvement and implementing action plans accordingly.
  • Compliance: Ensure compliance with all relevant industry regulations and company policies, maintaining high ethical standards in all interactions.
  • Reporting: Generate periodic reports for management review.
Requirements:
  • We will train you how to use case management systems
  • High standard of computer literacy
  • Must be adaptable and flexible
  • Must have good time management and organisational skills
  • Ability to work amidst frequent interruptions whilst maintaining accuracy and attention to detail
  • Ability to work independently and as part of a team
Taylor Rose MW will contact you by telephone or email regarding your application. We do not ask for personal details upon application and all emails will come from a legitimate email address. If you are asked to respond to an application with your personal details, then please contact the Recruitment team.Company Core Values:Aspire: To challenge convention, an entrepreneur with energy for change. To be the best we can be.Innovate: To creatively evolve our working practices, use our revenue and resources in a virtuous cycle of improving our people, systems and growth.Integrate: Bring together people and systems into a cohesive force.

Keyskills :
Action Communication Skills Compliance Regulations Build Trust

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