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Payroll Analyst

LHH Recruitment Solutions
Job LocationPeterborough
EducationNot Mentioned
Salary22,000 - 26,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Job TitlePayroll AnalystReports toPayroll Team LeaderLocationPeterboroughExperience Level2+ years similar experience(office)in a similar roleHours37.5 hours per weekContract TypePermanentAbout the roleAs a Payroll Analyst your mission it is to provide an effective and efficient outsourced payroll service to our range of customers. Youll respond to requests and queries raised in a friendly, helpful and efficient manner, enhancing customer satisfactionand loyalty. Youll work alongside your colleagues to support your Team Leader, driving a quality service delivery to the customer base and continuously look to improve the processes and service provided.Key Responsibilities

  • Respond to requests, queries and complaints from external customers in a friendly and efficient manner so as to enhance customer loyalty.
  • To provide support to the Payroll Team Leader to ensure an excellent quality
  • service to the client base and continuously improve the processes and service provided year on year
  • There may be additional activities to perform from time to time to maximise the contribution to the companies goals and objectives.
  • To perform all duties in accordance with the company Health & Safety and Quality policy procedures.
  • Maintains a working knowledge of current statutory and legislative compliance,
  • Keeping abreast of all changes through publications, websites and seminars
  • Ensures data is received in the right format and in time to complete payrolls to agreed deadlines
  • Ensures all Payroll Processes and Procedures are documented and updated regularly
  • Handles complex payroll queries escalated from the client
  • Prioritises and actions daily tasks to be accomplished to meet SLA.
  • Completes and owns payroll processing cycle for allocated customers
  • Calculates, prepares and transmits manual payments and third-party disbursements.
  • Liaises with other areas of the business to meet and enhance payroll delivery.
  • Provides statistics for chargeable work to enable effective invoicing.
Skills and Experience
  • Basic numeracy skills
  • Experience of customer handling skills (by telephone, face to face and written contact)
  • Sound Payroll knowledge and experience
  • Proven work record in Payroll Services
  • ResourceLink experience would be ideal but not essential
About youOur aim is to develop and nurture the payroll professionals of the future and to provide a platform for people with a keen interest in Payroll to gain experience. We are also very firm believers in transferrable skills so if you are currently in any of theroles below then we would love to hear from you;
  • Finance/accounts
  • Customer service
  • Data & reporting
  • Service desk/helpdesk
  • Purchasing
  • Administration

Keyskills :
ManagementPAYEPayrollPensionsSAPSMPSPPSSPCIPPNICCourt OrdersPayroll Team Leaderstudent loansDEA's

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