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Night Shift Service Desk Analyst

Job LocationPeterborough
EducationNot Mentioned
SalaryCompetitive salary
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary, full-time

Job Description

Interaction Recruitment are seeking an experienced 1st Line Support individual to join a small overnight Service Desk teamas a Service Desk Analyst. The shift patterns operate on a 4-on-4-off basis, working approximately 48 hours per week, based in Peterborough.Your main duties as a Service Desk Analyst will be:

  • Providing remote technical support (TeamViewer, LogMeIn, RDP protocol)
  • Adhering in line with SLA’s, an in ITIL environment
  • Escalate issues to technical teams if required
  • The following experience is required:
  • 6-months experience working in a busy service desk
  • Excellent customer service skills
  • Exposure to Active Directory (Account creations, password resets)
  • Ability to troubleshoot Windows 7 & 10 OS issues
  • Office365/Exchange administration (Desirable)
  • If you are seeking your next opportunity and looking to further your career in IT, then please apply below.For any further information, please emailTel:

    APPLY NOW

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