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| Job Location | Peterborough |
| Education | Not Mentioned |
| Salary | Salary negotiable |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
A well-established laboratory software company is seeking an experienced and knowledgeable end-user to become a Product Expert for their LIMS and diagnostic tools. This is a dynamic role where you will be involved in a variety of functions.Duties include but are not limited to:* Pre and post-sales support activities (aiding the sales team)* Create and development product training* Deliver training* Technical support - internally and externally* Be voice of customer - feedback suggestions to development team* Help generate technical content for marketingThe ideal candidate would have significant experience with LIMS from either a laboratory background or an instrument vendor (such as Waters/ThermoFisher/Agilent etc).Qualifications and Skills required:* BSc degree in a relevant field (Chemistry, Biochemistry, or related)* Significant laboratory experience such as Lab Manager, Team leader, Quality Manager or in regulatory auditing.* In-depth knowledge of LIMS, lab operations, data management & quality control* Excellent time management skills and the ability to prioritise to best serve the business* Good communication skills - written and verbal* Excellent relationship builder - out-going, happy talking to clients* Valid driving license and flexibility to travel across the UKThe company have been running for over 20 years and have a strong foothold in the water industry and complex analytical chemistry markets such a such as biotech and pharmaceutical research.They take a personal and bespoke approach to prospective and current clients in order to really help improve their operational efficiency.This is a remote based role with occasional meetings at the UKs headquarters near Manchester. Therefore, applications are welcomed from applicants throughout the UK so long as they are near to major travel network links.So, if youre looking to be part of close-knit team whilst serving a range of clients from independent labs to the global organisations, where you are given autonomy to fulfil your duties without the micromanagement this could be the role for you!Key words: LIMS, laboratory information management system, Project management, Quality management, application specialist, product owner, product expert, product specialist, work from home, WFH, analytical science, chemistry, biochemistry, chromatography, massspectrometry, scientific software, software tester, engineer, engineering, field management, team coordinator, project coordinator, project manager, water treatment, water testing, Manchester, Liverpool, Deeside, Sheffield, York, Leeds, Birmingham, Leicester,Nottingham, London, Milton Keynes, Cambridge, Oxford, Reading, Slough, Stevenage, Ely, St. Neots, Gloucester, Wales, Cardiff, Hull