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Job Location | Peterborough |
Education | Not Mentioned |
Salary | 9.50 per hour |
Industry | Not Mentioned |
Functional Area | Not Mentioned |
Job Type | Temporary , full-time |
Interaction Recruitment are recruiting for Inbound Customer Service to join our long standing client based in PeterboroughThis well-established client is offering an amazing opportunity to join their friendly, welcoming team.Our client operates a 24 hour a day service in the capacity of an emergency control centre for a number of scenarios including people stuck in lifts or the victims of flooding or fire where excellent communication skills prove to be essential.The Role: -Provide a customer-friendly serviceEnsure all the details of the call are accurately recorded and reportedLog requests onto the various third-party CRM systemsManage workload the prioritise tasks appropriatelyLiaise with clients, customers and engineers to maintain positive working relationshipsThe Person: -Strong communication and interpersonal skillsAttention to detailProblem solvingExcellent customer serviceActive listening skillsAble to work in a fast-paced environmentWhats on Offer: -£9.50 per hour to start after 12 weeks & up to £13 per hour when fully trained.A Permanent role for the right candidate after 12 weeksFull and ongoing training and support will be providedA variation of different types of callsFree, on-site parking is available.Table tennis & snooker tableBreak room with TV, PlayStation etc.Competitions to win vouchersFlexible schedule but must be available to work between the hours of 6am - 11pm 5 days out of 7 (will include weekends)This role is based on site in offices near to the centre of PeterboroughTo apply please send your CV to or call our Peterborough office on for more details.