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Housing Support Worker

Service Care Solutions - Housing
Job LocationPeterborough
EducationNot Mentioned
Salary£15.00 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeTemporary , full-time

Job Description

Job Title: Housing Support WorkerLocation: PeterbroughContract Type: Full-TimeWorking Hours: Rota System (Between 8:00 AM to 10:00 PM, Monday to Friday)Transport: Car Driver EssentialBackground Check: Enhanced Disclosure and Barring Service (DBS) Clearance EssentialAre you a compassionate and organized individual who is passionate about providing housing support and maximizing the well-being of residents Do you have experience in managing caseloads, developing person-centered support and safety plans, and working withother agencies to support clients needs If so, we have an exciting opportunity for you to make a meaningful difference in the lives of residents in Peterbrough.As a Housing Support Worker in Peterbrough, you will be responsible for managing a caseload of 10-12 residents, ensuring their well-being and successful housing. Your role will involve working on a rota system between 8:00 AM to 10:00 PM from Monday to Friday.You will engage in person-centered support, develop safety plans, and collaborate with other agencies involved in client care, such as probation resettlement plans. In addition to ensuring residents safety and support, you will play a critical role in maximizingrent collection, managing rent arrears, and assisting with tenancy agreements and benefits.Key Responsibilities:

  • Manage a caseload of 10-12 residents, ensuring their well-being and housing stability.
  • Develop and deliver person-centered support and safety plans in collaboration with clients.
  • Work within a rota system, offering support between 8:00 AM to 10:00 PM from Monday to Friday.
  • Collaborate with other agencies to complement client support plans, such as probation resettlement plans.
  • Maximize rent collection and assist with housing and welfare benefit claims.
  • Take proactive measures to minimize rent arrears and maintain accounts.
  • Monitor resident accounts and record all actions, taking appropriate steps when arrears exceed tolerance levels.
  • Provide assistance with tenancy agreements and benefits.
  • Engage in regular team meetings to discuss and reflect on complex cases.
  • Travel for training, team meetings, and visits as required.
  • Manage and support residents from your home office between visits.
Qualifications and Skills:
  • Car driver is essential for home visits and travel.
  • Enhanced Disclosure and Barring Service (DBS) clearance is mandatory.
  • Strong organizational and time-management skills.
  • Excellent communication and interpersonal abilities.
  • Compassion and empathy for residents well-being.
  • Ability to work independently and as part of a team.
  • Previous experience in a similar housing support role or caseload management is advantageous.

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