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Field Service Technician

Jonathan Lee Recruitment
Job LocationPeterborough
EducationNot Mentioned
Salary22.00 - 26.50 per hour
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypeContract , full-time

Job Description

Field Service Technician PeterboroughUp to £26.50/hr - Inside IR3512 month rolling contract (Long term)A Field Service Technicianopportunity has become available for one of the worlds leading manufacturers of off-highway machinery and diesel and natural gas engines.This is a customer facing product support role, where you will be assisting with the identification, diagnosis, communication and resolution of engine quality and performance related issues negatively impacting sales, customer satisfaction, warranty exposureor brand reputation.The role requires you to build strong customer relationships, both internally and externally, to promote and present a professional image and offer service solutions through World Class customer service.Working as part of a dedicated team of specialist field service and service engineers, you will develop and maintain detailed operational, diagnostic and troubleshooting knowledge on multiple product ranges, resulting in class-leading dealer and customersupport.Required Skills and Qualifications:

  • Current on or off-highway diesel engine operational and diagnostic knowledge, including aftertreatment, electrical and control systems, ideally gained through recognised apprenticeship and /or degree level qualification.
  • Ability to work under pressure, performing multiple assignments, whilst focusing on meeting the needs of the customer
  • Excellent communication (verbal and written) and prioritisation skills
  • Self-starter with the ability to work with minimal supervision and as part of a wider team
  • Strong data analysis and interpretation capabilities
  • Proven analytical, problem solving and organisational skills
  • Willingness and ability to travel (within EAME region) at short notice. Circa 50% travel expected.
Desirable Skills and Qualifications:
  • Customer facing experience
  • Telematics system configuration, operation and data extraction experience
  • Delivery of engine troubleshooting and fault diagnosis training
  • Previous experience of engine development, system and/or machine-based application or design.
  • Engine Calibration tool experience, such as Vector CanApe or similar
For further information, please give James Tilley a call on or send your interest, with CV & cover letter toYour CV will be forwarded to Jonathan Lee Recruitment, a leading engineering and manufacturing recruitment consultancy established in 1978. The services advertised by Jonathan Lee Contracts are those of an Employment Business.

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