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| Job Location | Peterborough |
| Education | Not Mentioned |
| Salary | £22,000 per annum, inc benefits |
| Industry | Not Mentioned |
| Functional Area | Not Mentioned |
| Job Type | Permanent , full-time |
Reed are activelyrecruiting for Customer Service Advisors for our highly reputable companies based in Peterborough for an immediate start!Salary:22KWorking hours:Rotating shifts with alternative Saturdays -During the Autumn time, there will be anight shift introduced which will includeworking on Sundays & Bank/Public Holiday. However, this will reflecta 10% increaseon the base salary.Benefits:Salary: £22,000 (gross) per annum.New shift patterns which will be introduced during 2023, involving night working and Sunday & Bank/Public Holiday working, will attract a 10% increase to base salary.Customer Services Incentive Plan20 days holiday per calendar year (rising with service up to 25 days) + English bank/public holidaysPension matched at 4%Employee online Wellbeing Centre + free access to a confidentialEmployee Assistance ProgrammeEmployee discount & deals scheme on a range of products & servicesCorporate Social Responsibility Programme provides our employees with up to 2 days paid time off per year for engage with company volunteering initiativesVibrant company to work for, great cultureRelaxed dress codeFabulous office environment, fresh, modern with onsite caféNewly refurbished free access to gym and bootcamp classesRegular Social Events including Summer Party in London and Christmas Party in PeterboroughAbout you:Previous call centre experience is desirableBe resilientBe willing to help customersHave worked in a fast paced environmentAble to react to effectively and calmly in emergenciesGood at multi-taskingJob Duties:Providing excellent customer serviceIdentify and resolve any future problemsEnsure complaints are treated seriouslyEmpathise with customersReview customer accountsPlease only apply if you are flexible and have contact centre/customer service experience.