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Customer Service Advisor

Job LocationPeterborough
EducationNot Mentioned
Salary23,000 - 25,000 per annum
IndustryNot Mentioned
Functional AreaNot Mentioned
Job TypePermanent , full-time

Job Description

Do you love working in Customer ServiceDo you have experience working in the Automotive industryWe want to hear from you.We are currently looking to hire a Customer Service Adviser for our Accident Repair centre in Yaxley Peterborough.You will support our customers with their vehicle repair ensuring the process is seamless and hassle-free as possible from start to finish.Salary negotiable depending on capabilities and knowledge of the role and industry.£23-25kAdditional pay:Team Bonus scheme: up to £2400 per annumBenefits: Company pension Employee discount On-site parking Westfield Health Plan -cash back on everyday health such as Dental, Optical, Therapy treatments, Wellness plans and Health club concessions for employees and their children. A monthly lunch paid for by the businessHoursMonday to Friday 08:00 to 17:301 in 2 Saturdays 08:00 to 12:00 (paid as overtime)AXIOM Accident Repair UKs vision is to revolutionise automotive repairs through skill, efficiency, and teamwork. Axiom Accident Repair is dedicated to utilising technology to constantly advance our processes.Our main goal is to create a positive, cohesive, and high-performing work environment, we know that highly motivated and happy staff deliver results for our customers.OUR VALUESCARE: We demonstrate we care by going the extra mile. We put our people and customers first.COURAGE: We act with courage to do the right thing for the company and customer.CAN DO: We help and support one another with a positive mindset.CREATIVE: We embrace change by identifying opportunities to improve.Knowledge, Skills, and Experience Proficient with Microsoft Suite and Software Systems A high level of attention to detail Customer-centric Confident and an excellent communicator Highly organised and Proactive Has good knowledge of the vehicle claims process (desirable) Ability to effectively manage multiple tasks simultaneously and independently in a fast-paced work environment. Full driving license required

Keyskills :
Customer Service

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